I often see people posting about how crappy their service provider is or how good. I feel we hear about the bad stuff before the good. It is like we all need to criticise for some reason. I have done it too.
I want to tell everyone my feelings on what makes a good service provider. Firstly a good provider needs to listen to what you want. If you don’t know what you want or need, they need to be able to help without making decisions for you.
They need to listen to your concerns and help you work through them. I have been in a respite where every decision was made for me and they never addressed my concerns. I was even at times made to feel I could not complain just because of my mother’s profession. No one should feel like this. If you do, then find another place as I did and now I am much happier and very comfy.
They should hire support workers who are there for the clients not the money. I get vibes if I feel a staff doesn’t care. This makes me become a worrywart . I have had some wonderful workers and some bad ones. The great ones have fun, know what we like, and support us. The others just will do the job, no interaction at all.
Respecting everyone’s right to privacy and dignity is also a good thing to do.
I love my provider. It has it’s problems but they are very open to helping with anything I need and I am very close to my support workers.